Privacy Policy

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eGuide pty ltd is committed to providing the world’s best digital information. We’re a business built on the back of experience in travel and we are deeply committed to protecting your privacy and security when you access our sites or apps.

We believe you have the right to know everything regarding the information we collect about you….how this information benefits you…and how you can say no to the use of any of this information. This policy explains what we do with your information online, and what you can expect from eguide pty ltd.

By using this site or app and other official eguide sites or apps, you indicate your acceptance of eguide pty ltd Online Privacy Policy and our site disclaimer.

An important disclaimer:

The information provided on all eguide sites and apps is collected in good faith. We cannot and do not accept any responsibility for the information we state causing any loss, inconvenience, accident or misleading advice. We recommend that you take independent advice for any actions that you undertake as a result of using our eguide sites or apps. You are specifically warned that the visa and health information we state changes at very short notice and that such information cannot be deemed to be accurate and advice should be sought from the appropriate authorities.

Children Under 13:

We care about the safety of children. We won’t knowingly allow anyone under 13 to provide us any personally identifying information. Children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else. We encourage you to become involved in your children’s online experience, and to share your interest in our sites with your young ones.

What information do you collect about me?

eguide pty ltd collects personal identifying information from you only if you voluntarily submit such information to us. We also collect user-specific information on what pages are visited and volunteered information such as survey information and/or site registrations.

What’s in it for me?

Plenty! The information we collect allows us to customize the content and/or layout of our page for each visitor. Plus, it enables us to notify visitors about updates to our Web site…contact visitors with special offers of interest…and customize our visitors Web site experience. No information is shared with organisations or businesses, and no amount of money can convince us otherwise.

App privacy?

eGuide Apps store your location internally on your phone and within the apple system, but eGuide does not have any access or cannot see your location or any data within the app on your phone.

What are cookies and what do they do for me?

In order to provide better service when visitors return to our site, eguide may use cookies to store visitors preferences and information about such things as items added to a user’s shopping cart, what pages users visit, and past user activity at a site. Cookies are tiny pieces of information stored by your browser on your computers hard drive. Cookies are also used to ensure that visitors are not repeatedly sent the same banner ads, to customize Web page content based on visitors browser type (Netscape or Microsoft Explorer, for example) or other information that the visitor sends. Most browsers are initially set to accept cookies. If you want to disable cookies, there is a simple procedure in most Internet browsers that allow you to turn off cookies. Please remember however, that cookies may be required to allow you to use certain features of our sites.

With whom do you share information about me?

No-one! Nada. Zip. Transfers of Information for Legal Purposes eguide may need to disclose certain information to comply with a legal requirement, such as a law, regulation, court order, subpoena, search warrant, in the course of a legal proceeding or in response to a law enforcement agency request. If there is a change of control in eguide business (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information could be sold or transferred as part of that transaction and your personally identifying information potentially used by the Purchaser or other recipient of said customer information.


eguide sites may, on occasion, contain links to other sites with information gathering practices different from our own. Visitors should consult privacy policies for all other sites as eguide has no control over information submitted to or collected by such third parties.

eguide sites sometimes offer contest or promotions sponsored or co-sponsored by third parties. These third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest or promotion.eguide has no control over the third party sponsor’s use of this information. eguide will notify you at the time of requesting personally identifiable information if third party sponsors will obtain such information.

May I see the information you collect about me?

Yes! Upon request, we provide our customers with access to personal account information (e.g., customer number)…account status and contact information (i.e., name, address, phone number). You may access the information by contacting [email protected] eguide may need to change this privacy policy from time to time in order to address new issues, evolving technologies and changes on our sites. eguide will post those changes so you will always know what information we gather and how we might use that information. Please refer back to this policy regularly.

What about data security?

To ensure the security of your data- including address information and credit card numbers- eguide always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures that protect against the loss, misuse or alteration of information that we have collected from you. Rules for Submissions and Messages Responsibility for what is posted in the discussion groups or other public forums lies with each user–you alone are responsible for the content of your messages, and the consequences of any such messages. We cannot and do not review every submission a user may make.

We neither endorse nor guarantee the accuracy or propriety of any submission. We do, however, reserve the right but do not assume the obligation to restrict or prohibit your use of our sites if we believe you are violating any of the terms of the agreement and to remove, edit, or relocate any submission as we see fit whether for legal or other reasons. Member Conduct You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (Content), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not eguide are entirely responsible for all Content that you upload, post or otherwise transmit.

eguide does not control the Content posted and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using an eguide site, you may be exposed to Content that is offensive, indecent or objectionable. You agree to not use the eguide sites in order to: upload, post or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable harm minors in any way impersonate any person or entity, including, but not limited to, an eguide official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service or develop restricted or password-only access pages, or hidden pages or images (those not linked to from another accessible page) upload, post or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation, except in those areas of the Service that are designated for such purpose upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment interfere with or disrupt the servers or networks connected to the eguide site, or disobey any requirements, procedures, policies or regulations of networks connected to the site stalk or otherwise harass another (sick people do this you know – we didn’t make it up) collect or store personal data about other users promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals (we are not sure how you would do this but like we said some people are sick) use your home page (or directory) as storage for remote loading or as a door or signpost to another home page engage in commercial activities without the express written consent of eguide pty ltd. This includes, but is not limited to, the following activities: offering for sale any products or services soliciting for advertisers or sponsors conducting raffles or contests that require any type of entry fee displaying a sponsorship banner of any kind, including those that are generated by banner or link exchange services displaying banners for services that provide cash or cash-equivalent prizes to users in exchange for hyperlinks to their web sites. Rights You acknowledge that we acquire all Rights to use any posted materials as described above so that we do not violate any Rights you may have in materials you post. By submitting content to or through our sites, you grant us the non-exclusive right to reproduce, modify and distribute it as we see fit in any medium and for any purpose in any form, media, or technology now known or later developed. You also permit any other user to access, display, and print such content for personal use. You vouch that any material you submit does not violate, plagiarize or infringe upon the right of any third party, including copyright, trademark or proprietary rights. If non-original content is included in your posting, you must obtain permission from the content owner and attribute it. We appreciate the opportunity to serve you! If you have any questions regarding this privacy policy statement or if you feel that this site has not followed its stated information policy, feel free to contact us.